Ravisilks may, from time to time, work with one or more professional delivery partners (“Shipping Partner”) to assist Us in delivering Your package.

Our shipment or processing time will range between 5-7 business/working days, depending on the location of delivery, any holidays, or delays caused by force majeure.

The handling time may vary depending on the Products’ availability. Subject to holidays and force majeure, all Products subject to availability will be ready for dispatch within 1-3 business/working days from the date of order. We will use reasonable efforts to keep You aware of any delays; nevertheless, We disclaim any and all liabilities if We are unable to convey/inform You of the same.

How can You Keep Track of Your Order? After You complete Your purchase, Our Shipping Partner will send You a link or tracking number through SMS or email, allowing You to monitor and/or track Your shipment. Such tracking information must be provided within three hours or days of placing a purchase order. If such information is not provided within three days,

please contact our customer service department at +91 93601 05333 or email us at raveesilk22@gmail.com.

The Order’s Delivery

Our Shipping Partner will make every effort to contact You at the number You supplied to Us in order to deliver the product to You. If Our Shipping Partner’s reasonable endeavours fail owing to Your lack of response and/or unavailability, you will be fully responsible for contacting Us within 5 days. If no such attempt is made, the order will be cancelled.

If such purchase order is a gift, we ask that You tell the recipient or any such receiver to accept such shipment. If the package is refused by the receiver, it will be returned to Us by Our Shipping Partner, and We will consider this order to be cancelled and will notify You via suitable ways such as SMS and/or Email ID shared with Us.

TERMS OF PAYMENT

We recognise the importance of offering our consumers with easy and dependable payment alternatives. As a result, we provide a variety of payment options to accommodate a variety of tastes. Whether you want to pay by credit card, debit card, or online banking, we have you covered. Our payment mechanism is safe and secure, assuring the safety of your financial information. We accept both Visa and MasterCard, giving our clients the option of selecting the card that best meets their needs. With our various payment options, you can make purchases with confidence, knowing that your payment will be processed smoothly and securely.